There’s been stories on the Internet with BestBuy’s terrifying warranty service. It looks like the store is having problems this time because Raelyn Campbell from DC, just filed a $54M lawsuit against them.

The story is simple. In 2006 Raelyn bought a laptop and paid $300 for extended warranty while in May the power switch broke. She had to get it back for service and was told that it will take two to six weeks (do those guys sleep at work or what?) to get it fixed. Though it wasn’t the best answer for her, she accepted. As you may have guessed nothing happened and she had no news about her laptop until August 24 when she decided to file a complaint letter to BestBuy. This was just the beginning and more delays came in.

Finally, the company admitted losing her laptop and here’s the big surprise. In exchange for the $1,000 laptop with a $300 extended warranty and lots of personal data on the hard drive, she was offered a $900 gift certificate to buy her out. I am sure she was either offended or resentful of the offer so decided to file a lawsuit for $54 million. At this point BestBuy understood that this is a serious problem and sweetened the deal: $2,100 and a $500 gift car. WOW! The lady said “see you in court”.

I think she has a chance of getting that kind of money considering the fact that there were personal data on the hard drive. She’ll probably win it, yes! What do you guys think?

MSNBC

As Apple announced today, the world’s thinnest notebook is now shipping. MacBook Air, which measures 0.16-inches at its thinnest point and 0.76-inches at the maximum height, has a starting price of $1,799. Pre-orders were available since Steve Jobs presented MacBook Air at MacWorld 2008. It is available through Apple’s online store, Apple’s retail stores and Apple Authorized Resellers. The top version could go over $3,000, depending on optional features.

About: MacBook Air sports a stunning 13.3-inch LED-backlit widescreen display, a full-size and backlit keyboard, a built-in iSight video camera and a spacious trackpad. MacBook Air is powered by a 1.6 GHz or 1.8 GHz Intel Core 2 Duo processor with 4MB L2 cache, and includes as standard features 2GB of memory, an 80GB 1.8-inch hard drive, and the latest 802.11n Wi-Fi technology and Bluetooth 2.1.

Features list for the basic model:

• 13.3-inch LED-backlit glossy widescreen display with 1280×800 resolution;
• 1.6 GHz Intel Core 2 Duo processor with 4MB L2 cache;
• 800 MHz front-side bus;
• 2GB of 667 MHz DDR2 SDRAM;
• 80GB hard disk drive with Sudden Motion Sensor;
• Intel Graphics Media Accelerator X3100;
• Micro-DVI port (includes Micro-DVI to VGA and Micro-DVI to DVI Adapters);
• built-in iSight video camera;
• built-in AirPort Extreme 802.11n wireless networking and Bluetooth 2.1+EDR;
• one USB 2.0 port;
• one headphone port;
• multi-touch TrackPad with support for advanced multi-touch gestures including tap, scroll, pinch, rotate and swipe; and
• 45 Watt MagSafe Power Adapter.

Order MacBook Air here.

Perhaps you already know that Apple’s online store engraves the gadgets bought from there. That’s great, but they only offer text engraving. I have discovered Engrave, a Portland-based company that personalize gadgets, smartphones or laptops. They use laser engraving and I am telling you, their work is impressive.

iPhones, iPods, MacBooks or any other cool gadgets can be personalized for your Valentine. That is a great gift for Valentine’s Day. Furthermore, the costs for laser engraving are acceptable. For example an iPhone engraving would cost $50, an iPod nano just $35, while a personalized laptop would cost you between $100-$150 depending on its size.

You can come up with your own designs, made in Adobe Illustrator or Corel Draw with a minimum resolution of 200 dpi. So, if you want to surprise your sweetie contact the Engrave offices for a request. They also engrave other objects, but first you should make an inquire. I do not know if they accept requests from outside US, but you should give it a try, there is enough time until Valentine’s Day arrives.

via NeuBlack